The queue platform built for businesses everywhere
Digital tokens, QR joining, live tracking, and customer alerts. Launch in minutes on any phone or tablet. No hardware, no kiosks, no crowded lobbies.
No credit card. Works on mobile, tablet, and desktop.
Northside Clinic — Live
Walk-in desk
12
In queue
8m
Avg wait
47
Served today
- Serving
#048 Rahul M.
- Next
#049 Priya K.
- Waiting
#050 Amit S.
- Waiting
#051 Neha R.
Why teams switch to Walkinq
A complete cloud queue system for clinics, salons, restaurants, banks, and public counters — anywhere people wait.
Digital tokens
Replace paper books with tracked digital tokens. Print each token on a 58 mm or 80 mm thermal printer at the counter, or send it to the guest’s phone.
QR and link joining
Guests scan a QR code or open a link on any phone. No app download, no account, no friction at the door.
Live staff dashboard
See who is waiting, who is being served, and predicted wait times on phone, tablet, or desktop. Call the next guest with one tap.
Customer alerts
Notify guests when they join, when they are close, and when they are next. Built for SMS, email, and WhatsApp-ready workflows.
Analytics that matter
Footfall, peak hours, service time, and wait distribution — so you staff the right hours and cut waiting.
Multi-location ready
Run one site or a chain from the same account. Each location keeps its own queues, staff, and hours.
Walkinq vs. the old way
Software that replaces paper tokens and expensive kiosk systems.
| Feature | Walkinq | Manual | Hardware QMS |
|---|---|---|---|
| Token generation | Instant digital tokens | Paper tickets | Basic digital tokens |
| Customer joining | QR, link, SMS, app | Walk-in only | App or kiosk |
| Live tracking | Position + ETA | None | Position only |
| Notifications | SMS, email, WhatsApp-ready | None | SMS or email |
| Setup time | Minutes, self-serve | N/A | Weeks + hardware |
| Hardware | Phone, tablet, optional thermal printer | Token printer | Dedicated kiosk |
| Analytics | Wait, staff, peak hours | None | Basic reports |
| Multi-location | Included on Scale | Per site | Extra cost |
Built for any business that has a line
If people wait at your door, Walkinq can run that wait for you.
Healthcare
Clinics, labs, and pharmacies reduce lobby crowding. Patients wait at home or in the car.
Hospitality
Restaurants and cafes run a digital waitlist. Guests explore nearby until their table is ready.
Personal care
Salons and spas mix walk-ins with appointments. Clients arrive when the chair is free.
Finance
Banks and service centres replace chaotic token books with a live, fair queue.
Public services
Counters that see high footfall get a transparent line without crowding.
Repair & retail
Drop-offs and walk-in desks notify people when their turn or their device is ready.
Live in minutes, not weeks
No IT team and no kiosk install. Four steps and you are serving.
01
Create your workspace
Sign up with your business name. No credit card, no hardware to buy.
02
Configure the queue
Set services, hours, token format, and staff. A guided setup keeps it short.
03
Share the join link
Print the QR code or send the link. Guests join from the door, the car, or home.
04
Call the next guest
Open the dashboard on any device. Walkinq tracks tokens, waits, and history.
Simple pricing for every scale
Start free. Upgrade when the line gets longer. Cancel anytime.
Free
Try Walkinq with a single location and a small queue.
$0forever
- • 1 location
- • 5 guests in queue
- • 100 customers / month
- • QR & link joining
- • Live staff dashboard
- • Email support
Starter
For independent clinics, salons, and service desks.
$19/ month
- • 1 location
- • 25 guests in queue
- • 500 customers / month
- • SMS & email alerts
- • Basic analytics
- • 5 staff seats
Most popular
Growth
For busy locations that run queues all day.
$49/ month
- • 3 locations
- • 50 guests in queue
- • 2,000 customers / month
- • SMS, email & WhatsApp-ready
- • Advanced analytics
- • 15 staff seats
Scale
For multi-site teams that need full visibility.
$99/ month
- • Unlimited locations
- • 100 guests in queue
- • 10,000 customers / month
- • Priority notifications
- • Full analytics & exports
- • Unlimited staff seats
Questions, answered
What is a queue management system?
It replaces paper tokens and crowded first-come lines with digital tickets, live positions, alerts, and analytics. Walkinq is a cloud QMS for teams of any size.
Do customers need an app?
No. Guests join by scanning a QR code or opening a link. An optional app can come later for regulars, but it is never required.
How fast can we go live?
Most teams create a workspace, set a queue, and display a QR code in a few minutes. There is no hardware to install.
Does it work for multiple locations?
Yes. Growth and Scale plans support more than one site, with a shared dashboard and per-location queues.
Is Walkinq only for one country?
No. Walkinq is a global SaaS product. Timezones, email alerts, and SMS-ready flows are designed for teams anywhere.
Stop the physical queue
Give every guest a token, a wait time, and a ping when you are ready. Set up Walkinq free in minutes.